My solar was installed about eight years ago by Erus Energy. Recently we decided to have our roof replaced so I contacted Erus about removing and replacing the panels for this process. We also appeared to have one problem inverter, wreaking some havoc in the system. I spoke with Nancie who quickly got me all the information I needed. She quickly contacted the manufacturer for me and acquired the replacement so that it could be installed when the panels were replaced after the roofing job, saving me installation costs. She was knowledgeable and professional. It was great working with someone who could resolve problems quickly and efficiently!